Grand Palladium Riviera Resort and Spa
Luxury All-Inclusive Hotel in Mexico
The beautiful Grand Palladium Riviera is superbly integrated with the preserved 
tropical vegetation. Foot paths weave through the lush flora and fauna to five freshwater pools and one salt water pool and to a pristine sand beach and turquoise Caribbean oceanfront.
This is an expansive ecological friendly resort with luxury surroundings and a magnificent artificial lagoon. The hotel is built on an extension of land that is more than 1,329,800 square yards of beachfront with direct access to the beautiful sandy beaches of “Kantenah”.
Enjoy spacious and elegant gardens with exuberant tropical vegetation and an extensive network of ecological paths and wooden bridges that invite the clients for walking. The resort's design reflects a perfect harmony between the most modern and luxurious facilities protecting the natural habitat of the native Mayan land. Thecomplex also features an ultramodern Spa that is 6000m2, which has the most advanced facilities and offers guests a wide variety of treatments and services. .
From the desks of Judy and Maria
The Grand Palladium Riviera is one of the top selling resorts at Judy and Maria’s Travel, Inc. The reason, in our opinion, is that the hotel provides a quality vacation product that is cost-effective for the discerning traveling public – quality for the dollar. Vacationers return to this hotel year-after-year because the hotel provides travelers with a consistent product.
Grand Palladium Riviera Resort Location
The resort is an approximately one- and one-half hour direct ride from the Cancun International Airport. The hotel is located near the town of Akumal and approximately 25 minutes from the hotel is the town of Playa del Carmen. The hotel is perfectly situated in the heart of the Mayan sightseeing district.
Notes from Judy and Maria
The ride from the Cancun International Airport to the property is approximately two and one-half hours when using the motor coach transfers. The highway has become very busy and congested with traffic. The ride is time-consuming because the motor coach stops at hotels along the corridor to drop off vacationers. We recommend the purchase of the nonstop transfers at the cost of $30.00 USD per person or the private transfers at the cost of $50.00 USD per person. The transfers will cut at least one hour off of the drive time and are much more relaxing and convenient, especially when vacations have an early morning flight departure. The nonstop and private transfers can be arranged by the travel entrepreneurs at Judy and Maria’s Travel, Inc.
Guest Rooms
The propertyconsists of 454 rooms distributed through 12 villas of three levels each with 6 (six) suites and 30 junior suites per villa and 22 Cabana suites with a unique outside Mayan shower in each one.
Suites
All of the guest rooms (Junior Suite, Suite, and Cabana Suite) are luxurious, comfortable and accommodating. The Junior Suite are spacious and comfortable and feature a large whirlpool on the balcony or terrace.
Off the sleeping area is a sliding glass door that leads to a huge wrap around wooden deck with lounge chairs. The unique private deck is situated over the salt water lake. On the deck is a launch step where guests can board their own private kayak to paddle around the salt water lake. To use the kayaks, guests will be required to sign an insurance waiver / release. The secluded Cabana Suites are the perfect honeymoon / adult’s vacation selection.
Dining Options
All meals and unlimited domestic drinks are included. Dress code applies. Guests have access to 13 bars within the resort complex, excluding the "Royal Suites concierge bar and restaurant".
Restaurants
Two (2) Buffet Restaurants
"Kabah”
Buffet Kabah is air-conditioned and features show cooking and both an Italian and a Mexican cooking station.
"La Laguna”
Air-conditioned La Laguna features open-air dining overlooking the main pool. Specialties include an Italian Corner and show cooking.
4 “á la carte” restaurants
-
Reservations are required to dine in the á la carte restaurants.
-
Guests are required to present reservation vouchers in the á la carte restaurants
-
Limited á la carte options proportionate to length of stay
-
Dress code is required. No shorts or shirts without sleeves. Long trousers are requested for men.
-
Dinner is served from 5:30PM to 10:30PM
Portofino
BAMBOO
Asian specialties and Sushi Bar
-
Air conditioned
-
Dress code applies
-
Selected set menus
RODIZIO
Brazilian - hand carved selections on skewers served tableside
RIBS and MORE
BBQ and Grill
-
Air conditioned
- Dress code applies
-
Selected set menus
Guests vacationing at the hotel have the option to dine around the entire Complex
Guests at the hotel have the privilege of dining at the 3 buffet restaurants and the 4 á la carte restaurants located at the complex.
Three (3) Buffet Restaurants
"El GRAN AZUL”
Buffet El Gran Azul is designed with an open plan allowing diners to experience the magnificent surroundings and views of the main pool. This restaurant serves continental breakfast, lunch from 12:00 noon to 4:00 pm, and snacks from 4:00 pm to 5:00 pm.
"TIKAL & LA HACIENDA”
Tikal and La Hacienda are 2 large air-conditioned buffet restaurants with a "Creole Corner" and nightly show cooking.
4 “á la carte” restaurants
-
Reservations are required to dine in the á la carte restaurants.
-
Guests are required to present reservation vouchers in the á la carte restaurants
-
Limited á la carte options proportionate to length of stay. Guests are guaranteed the following minimun number of á la carte dinner reservations by duration of nights. 3-nights 1 á la carte dinner, 4 to 6 nights 2 á la carte dinners, 7 to 13 nights 3 á la carte dinners, 14 nights 5 á la carte dinners.
-
Dress code is required. No shorts or shirts without sleeves. Long trousers are requested for men.
-
Dinner is served from 5:30PM to 10:30 PM
IL VATICANO
SUMTUORI
- Japanese selections
- Air conditioned
- Reservations are required
- Dress code applies
- Selected set menus
EL DORADO
Mexican Restaurant
- Air conditioned
- Reservations are required
- Dress code applies
- Selected set menus
LA ADELITA
Mexican Restaurant
- Air conditioned
- Reservations are required
- Dress code applies
- Selected set menus
Note: Reservations are required to dine in the á la carte restaurants. Limited á la carte options proportionate to length of stay. Guests are guaranteed the following minimum number of á la carte dinner reservations by duration of nights. 3-nights: 1 á la carte dinner, 4 to 6 nights: 2 á la carte dinners, 7 to 13 nights: 3 á la carte dinners, 14 nights: 5 á la carte dinners. Guests are required to present reservation vouchers in the á la carte restaurants. Men are required to wear long pants and proper shirts (no tank tops / t-shirts at dinner. Guests also have use of the bars and restaurnats in the resort complex. Restaurant times may vary from time-to-time. Dinner is served from 5:30 pm to 10:30 pm.
Bars: 13 bars
Lobby Bar
Meeting point, enjoy a cocktail
Open from 10:00 am to 12:00 am
Theater Bar EL Teatro
Shows and Entertainment
8:00 pm– 11:00 pm
Lecture Bar EL Deván
Open from 6:00 pm until 12:00 am
International premium drinks
Air conditioned
Selection of table games and books
La Laguna Palapa Pool Bar
Located next to the main pool
Open from 10:00 am to 1:00 am
Swim up Pool Bar
Open from 10:00 am to 7:00 pm (summer) and to 6:00 pm (winter)
Punta Emila Beach Bar
Open 24-hours
from 8:00 pm to 8:00 am no alcoholic drinks served except for beer
Snacks 24-hours
Sunset Boulevard Disco Bar
Open from 11:00 pm until 2:00 am
Air-conditioned
Minors under 18 from 9:00 pm to 10:30 pm
Adults from 11:00 pm to 2:00 am
LAS ROCAS Bar
Located by the salt water pool
LA TERRAZA Bar
“The Royal Suites” pool
International “Premium” drinks 10:00 am to 12:00 pm
Two Bars in the Theme Restaurants
Located in the á la Carte Restaurants
Open 5:30PM to 10:30PM
Sports Bar
Note: Times of bars and restaurants are subject to change according to the season. Please, verify times on the information boards or the information channel on your TV (Channel 2). It is prohibited to serve alcoholic drinks to minors under 18-years-of-age.
Sports and Activities
During the Day: Activities on the beach and in the pool. Children's show in the theater and mini-disco in the discotheque.
During the Evening: Different live shows nightly in the theater, disco with numerous styles of music in an air-conditioned environment.
Pools
Five fresh water swimming pools and one salt water swimming pool. 
- The pride of the hotel is the huge lagoon swimming pool which is 3,500 square yards and features 4 integrated Jacuzzis and a swim up pool bar.
- Relax in or by the pool. Salt-water pool built in the rocks and located by the ocean with spectacular ocean views.
- Children’s Pool
Note: All clients can use the four swimming pools within the complex
Beach and Pool Towel Service
Upon arrival, guests will receive a "Towel Card." Beach towels can be picked up at the desk located by the main pool. The towel pick up schedule is from 8:00 am to 8:00 pm in winter and 8:00 am to 10:00 pm in summer.
Sports Facilities
The following facilities are located between villa 1 and 4:
-
6 Tennis courts
-
Mini golf
-
Riffle and Archery range
-
2 Paddle Tennis Tables
-
2 Badminton Courts
-
Football Field (artificial turf)
-
Pro-Soccer Field (artificial turf)
-
Multi purpose court (volleyball, basketball)
-
2 Volley Beach Courts, 1 in front of the Beach Bar one next to the Snack Bar Punta Emilia.
Water Sports Activities
Included in the all-inclusive program:
-
Catamaran
-
Kayak
-
Sail Boats
-
Snorkeling
-
Windsurfing
-
Pedal Boats
Water Sports with an Additional Fee
-
Deep-sea fishing
-
Excursions
-
Scuba Diving Courses
-
Windsurf Lessons
-
Sailing Lessons
-
Motorized Water Sports
Notes from Judy and Maria
The hotel is constructed on and around a huge salt water lake with bridges, gardens and flowing water throughout. This resort was a monumental construction fete. Convenient, marked pathways have been built around the entire complex of hotels. One never feels crowded as the resort has a total feeling of low density and privacy.
Two Trains (Purchased in Italy). One red and one green train navigate the resort complex, stopping to pick up guests at marked points along the complex and dropping guests off at the lobbies of all four hotels. This allows easy access for guests to get from one hotel to another within the complex. Guests were having a great time riding the trains, especially when the trains go over the bridges. One afternoon a young girl (age 11) was on train. She informed us that since arriving at the hotel she has been riding the trains continuously because it was so much fun. Everyone was laughing as she narrated to all on board every feature of the resort. She informed us that her mother and brother were on the beach but had nothing to worry about because security would not allow her to leave the hotel. The child was such a delight!
Two Boats on the Salt Water Lake. Two boats navigate the lake picking up guests at launch sites located around the lake. We enjoyed our rides around the lake.
Jogging. Early each morning we noted guests running the walkways around the resorts
Entertainment
-
Daily activities on the beach and swimming pool, as well as different shows during the evening in the theater.
-
Children shows
-
Children discotheque
-
Discotheque Sunset Boulevard - air conditioned and open from 11:00 pm until 2:00 am daily.
Note: Disco prohibited for minors under 18 yrs of age.
Mini Club “El Ranchito”
The supervised Mini Club "El Ranchito" has hours of operation are 9:00 am until 5:00 pm and accepts children ages 4- to 12-years of age.
Facilities and activities at "El Ranchito" Mini Club include:
-
Playground
-
Indian Camp
-
Volleyball
-
Room for painting and crafts
-
Video and Games
-
Ecological tour within the resort to educate children on the culture, flowers and animals indigenous to the surrounding area.
Note: Upon your arrival at the hotel you will receive a program with all the activities for adults and children organized by the entertainment team. Please see the announcement board or our entertainment team.
Other services and complex facilities:
When vacationing at the hotel guests can enjoy the
beautiful facilities and experience the following:
Bring home souvenirs for yourself and friends and family!
-
2 Orchid Gardens, one at the Colonial and Kantenah. Guest will view exotic flowers, plants and trees. Along the pathways vacationers will notice the wooden signs labeled with the flora's names and origin. It is a wonderful opportunity to learn more about the areas local flora.
-
A "flamingo pond" located in the front of the Colonial and Kantenah lobbies.
-
A "crocodile habitat" feeding exhibition once a week.
-
Bridges and ecological walks are built within the resort complex for guests to walk and view the palm groves, jungle, mangroves and spectacular gardens.
-
Spacious open air theater for daily shows and evening entertainment
-
A beautiful "Wedding Gazebo" located waterfront at the beach. Wedding couples can just imagine the breathtaking views of the turquoise Caribbean Sea while exchanging wedding vows!
-
Conference rooms
-
Internet café for a fee
-
Tour desks offering service, assistance and information for excursions and return confirmations of airport transportation.
-
Reverse Osmosis Water Treatment System
-
Back up power generation system for emergencies
Spa
The hotel offers guests the most spectacular and modern Spa located in the area. Spa facilities include:
-
Reception Area
-
Spa Boutique
-
Relaxation area
-
Steam Room
-
Dry Sauna
-
Jet Message Pool that is open to sky
-
Jacuzzi
-
Pool
-
Aerobics Area
-
*Beauty Salon for Hair/Nails
-
*Hydrotherapy
-
*Messages – Indoor and Outdoor
-
*Couples Message
-
*Vichy
-
*Temazcal – Meditation with the essence of being purified with use of oils and ancestral techniques.
-
*Eco Meditation
-
*Facials
*Fee for services
Notes from Judy and Maria
During your vacation, schedule an appointment for one of the many spa treatments. The Spa features winding pools, whirlpools, 17 indoor massage cabins, outdoor massage cabins (great for midnight massages), a large gym equipped with the finest equipment, a beauty salon and much more.
Fitness Center
The property features an air-conditioned fitness center offering guests a large gym with two areas:
The gym facilities include:
Medical Service
A doctor is on call 24-hours a day for emergencies. There is a fee for medical services.
Center
The Shopping Center features:
Shuttle Service
Shuttle Service is available for guests to travel between complex. Shuttle service is from lobby to lobby.
General Information
-
Distance to the Beach: 0 km
-
Playa del Carmen 32 km
-
Distance to airport 80 km
-
Distance to Cancun 95 km
-
Distance to Tulum 30 km
-
Resort Built in 2002
-
Credit Cards:
-
Languages spoken by staff
-
Spanish
-
English
-
French
-
German
Restrictions
Summation by Judy and Maria
Location. The hotel is an approximately one- and one-half hour direct ride from the Cancun International Airport. The resort is located near the town of Akumal and approximately 25 minutes from the hotel is the town of Playa del Carmen and is perfectly situated in the heart of the Mayan sightseeing district.
The ride from the Cancun International Airport to property is approximately two and one-half hours when using the motor coach transfers. The highway has become very busy and congested with traffic. The ride is time-consuming because the motor coach stops at hotels along the corridor to drop off vacationers. We recommend the purchase of the nonstop transfers at the cost of $30.00 USD per person or the private transfers at the cost of $50.00 USD per person. The transfers will cut at least one hour off of the drive time and are much more relaxing and convenient, especially when vacations have an early morning flight departure. The nonstop and private transfers can be arranged by the travel entrepreneurs at Judy and Maria’s Travel, Inc.
Ecological. is Ecological ... Tropical … and Natural. The hotel has been constructed on and around a large, man-made salt water lake. The hotel is ecological with bright-colored gardens, wildlife, palm trees, mangroves and flowing water throughout. This construction of resort was a monumental fete. Guests will find lighted and marked pathways for walking the property(s).
Two Trains (Purchased in Italy), one red and one green navigate the resort complex, stopping to pick up guests at marked points along the complex and dropping guests off at the lobbies of all four hotels. This allows easy access for guests to get from one hotel to another within the complex. Guests were having a great time riding the trains, especially when the trains go over the bridges. One afternoon a young girl (age 11) was on train. She informed us that since arriving at the hotel she has been riding the trains continuously because it was so much fun. Everyone was laughing as she narrated to all on board every feature of the resort. She informed us that her mother and brother were on the beach but had nothing to worry about because security would not allow her to leave the hotel. The child was such a delight!
Two boats navigate the salt water lake and pick up guests at launch sites located off th lobbies. We enjoyed our rides around the lake.
Jogging. Early each morning we noted guests running the walkways around the resorts.
“Stay at one, play at four” . . . Guests vhave full access to all of the facilities, bars and restaurants of the complx.
The property is large, yet guests experience the feeling of low density due the skillful design of the property. We noted that we seldom left the comfort of our hotel to venture out to the other hotels in the complex. One morning Maria decided to time her walk the property end-to-end. The time: 25-minutes.
Guest Rooms. All of the guest rooms (Junior Suite, Suite, and Cabana Suite) are luxurious, comfortable and accommodating. The Junior Suite are spacious and comfortable and feature a large whirlpool on the balcony or terrace.
Dining Options. Guests have the selection of dining at any of the restaurants (buffet and á la carte) in the complex. Reservations are required for dining in the á la carte restaurants and a voucher system applies.
Dining is all about food preference and there are so many options that one will never be bored and even the most finicky diner will be satisfied.
We had the opportunity to dine at the following restaurants:
Rodizio “Espeto Corrido”
The Rodizio á la carte restaurant is a Brazilian dining experience. The waiters serve hand-carved meats on skewers. The selections are carved to order at your dining table. The selections on the evening we dined at the Rodizio were:
-
Beef
-
Port
-
Turkey
-
Lamb
-
Sausage
-
Chicken
-
Vegetables
We thoroughly enjoyed dining at the Rodizio. “Good Friends, Good Wine, Good Food”
BBQ Grill “Ribs and More”
Ribs and More á la carte restaurant features ribs, chicken, steaks and much more and is the perfect selection for good old home style American selections. The décor at Ribs and More was Western motif and a nice touch was the “diner-style” booths set up along the walls of the restaurant.
We selected for our appetizer chicken fingers with honey mustard sauce. Our main course selection was pork ribs with corn-on-the-cob and other vegetables. We selected the flan for dessert. All of our selections were well prepared and flavorful.
El Dorado Restaurant
Our third á la carte restaurant selection was at the El Dorado Restaurant. The rib-eye steaks in peppercorn sauce are tremendous.
We would like to note that the buffet restaurants are all wonderful and enjoyable dining experiences. We particularly enjoyed the themed cooking stations and the numerous theme nights, Italian selections made to order. Pasta . . . Pizza . . . Hand-carved Meats . . . and so much more. We sometimes say to ourselves that the buffet restaurants are our favorites because of the vast selection of well-prepared fresh food that we can personally select.
Pools. The pools are large, lagoon-style pools. The 
pools feature Roman-columned whirlpools in the center and along the wall are in-the-water lounge chairs for sunbathing. There are ample lounge chairs and shade palapas situated around the pool areas.
The salt water pool on the ocean is breathtaking and features tiered layers with palapas for lounging under the shade or the sun. The salt water in the pool is fed by the ocean and the water level rises and lowers with the tide. We noticed that guests were building rock statues on the beach (similar to those on Easter Island). The beach by the salt water pool is perfect for snorkeling, quiet lounging and long walks.
Located near the salt-water pool is a beach bar and restaurant. The restaurant features numerous lunch selection such as chicken sandwiches, fries, hot dogs, and hamburgers. Located nearby were local vendors selling t-shirts, sarongs, and souvenirs. The salt-water pool is unique
Beach. The beach is 1-1/2 miles of alabaster powde
r-like sand! The beach is great for snorkeling, sunbathing, and for long walks enjoying a glorious sunrise or sunset. This beach is magnificent! In our opinion, this location offers guests one of the best beaches in thecorridor! There are more than adequate numbers of Palapas and beach chairs for sunbathing. Located off-shore is a coral reef. The sea water is warm, calm and peaceful with breathtaking views of palm trees and turquoise and azure to deeper blue sea water. On the left side of the beach is a very good snorkeling area. Snorkeling equipment is offered free of charge for one hour per day per guest (guests may be able to keep equipment longer dependant upon occupancy of the resort).
Entertainment. Entertainment options are varied and wonderful! The theater is located adjacent to lobby and is open-aired. The resort offeres waiter service for drinks (in glass not plastic) at the theater. The caliber of the entertainment is top-notch. One 
evening the show was a Las Vegas Review and the costuming was beautiful (costumes are made on site). The shows are very professionally presented and choreographed. You just won't believe it until you see it! One evening the show was a comedy show with a twist - impersonators of Whitney Houston, Elvis, Michael Jackson just to name a few. The team of entertainers are energetic, well-rehearsed and fresh! Take note of the costumes, backgrounds and the lighting. You will enjoy the shows, especially the children who are asked to participate on the stage!
Sunset Boulevard Disco The Sunset Boulevard Disco is said to be one of the best discos between Cancun and Tulum. This disco is extremely high energy and well decorated - a 50s theme -a wonderful atmosphere for all. A sports car is located inside the entrance of the disco. Located around the bar are full-sized mannequins of Elvis, Marilyn Monroe, James Dean. Posters of Hollywood with neon tube lighting are hung on the walls. A glass wall featuring guitars signed by famous artists are hung on plexi-glass between the sitting area and the bar area. The dance floor is black and white checked and is illuminated by the disco's lighting Teenagers are allowed to use the disco from 9:30 PM to 10:30 PM and adults only from 11:00 PM and 2:00 AM. Don't miss out on the fun!
Kid Club. The hotel is well-known for their fabulous children's program featuring daily social, recreational and sports activities for children ages 4-to 12-years. A nice feature of the Kids Club is the location - near the beach where parents can view the children playing. The area is fenced in and offers structured activities.
Spa fitness center. During your vacation, schedule an appointment for one of the many spa treatments at the Spa. This large spa is most likely one of the most spectacular spas in the corridor. The Spa features winding pools, whirlpools, 17 indoor massage cabins, outdoor massage cabins (great for midnight massages), a large gym equipped with the finest equipment, a beauty salon and much more.
One of the Top Selling Hotels Ever. The hotel continues to be one of the top selling resorts at Judy and Maria’s Travel, Inc. The reason, in our opinion, is that the hotel provides a quality vacation product that is cost-effective for the discerning traveling public – quality for the dollar. Vacationers return to the hotel complex year-after-year because the hotel provides travelers with a consistent product.
Book your vacation today. Enjoy the the review and when you are ready to vacationcall us toll-free at 1-877-380-4142 or email travel@jmtravel.com .
Good Service . . . Industry Relationships . . . Knowledge . . . and Expertise . . .
Sets us apart from the others
1-877-380-4142 . . . or email: travel@jmtravel.com
Contact Information
Cattera Federal Puerto Juarez - Chetumal
Km. 256+100. Municipio del Solidaridad
Quintana Roo, Mexico
Telephone: 52-877-210